Overheads on Legs!

What are these you may ask?

Staff! Yes, those things that turn up for work late, forget to cross sell, moan and complain…

I still can’t believe the number of clinics, spa’s and salons that don’t have a full diary yet have staff standing around being idle, chatting to each other or more common with the invention of the smart phones, staff stood around texting, facebooking or whatever else they do with this personal computer glued to their hand continuously!

If you are not fully booked for 3 to 4 weeks in advance, then you have at least one member of staff too many! 

The feeling of being booked up for a few weeks is amazing, you have your next few weeks’ cash flow already in the bank (as you have taken 50% deposits), combined with the fact you then know the amount of cash that will hit your bank account in the next 4 weeks. 

The feeling of being booked up for a few weeks is amazing, you have your next few weeks’ cash flow already in the bank (as you have taken 50% deposits), combined with the fact you then know the amount of cash that will hit your bank account in the next 4 weeks. 

This in turn allows you to plan business and personal expenditure more consistently and arguably the best fact of all, you are not constantly worrying about filling today/tomorrows empty slot and this overall feeling gives you an amazing inner confidence.

So before taking on that new member of staff, ask yourself do we really need them or should we increase our waiting list to 4 weeks instead of the current 1 week.

Key Points

Staff are often the most expensive cost of a business, so recruit carefully and wisely.

Before taking on extra staff have you thought about increasing your waiting list from 1 week to 4 weeks, then and only then take on your new aesthetician.

Why not take on a new sales person to bring in business before taking on a new person to do the business.